Resume
Kartikay Dhar
Director of Product, AI
Bengaluru, Indiadharkartikay@gmail.com
Summary
Director of Product with 12+ years of experience across QA, Software Engineering, Solution Architecture, and Product Management. Proven leader in building and scaling AI-first and Generative AI platforms from 0→1 and 1→n across enterprise and mid-market segments. Deep experience in AI product strategy, LLM-powered systems, data platforms, personalization, and GTM enablement.
Career Journey
Sprouts.ai
Bengaluru, India
Director of Product, AI
Oct 2025 - Present- •Leading the partnership initiative to build Sprouts.ai on Salesforce (Agentforce, App, Datacloud)
- •Managing a team of Product Managers delivering AI-first features including Signals, Intelligence at cost optimization, hyper-personalized messaging, and Purchase Prediction models
- •Drove company-wide adoption of Claude Code by implementing Claude and AWS Bedrock across engineering workflows
- •Partnered with Sales leadership to close enterprise deals by translating technical capabilities into compelling value propositions
Senior Product Manager, AI
Jan 2025 - Oct 2025- •Led AI strategy and data intelligence initiatives, building products that redefine how companies access and utilize their data
- •Shipped Sprouts Data Intelligence (flagship 0-1 product) breaking down data silos with seamless integration across Salesforce, Agentforce, and major LLM platforms
- •Built and launched MCP server enabling developers to leverage Sprouts directly within Cursor and Claude Code
- •Launched Signals powered by proprietary web analysis agent, delivering real-time intelligence at fraction of competitor costs
Product & Delivery Manager, AI
Sep 2024 - Jan 2025- •Built Sprouts.ai's AI infrastructure from ground zero, establishing scalable architecture that ships production-ready solutions
- •Designed and launched 3 specialized AI Pods, each focused on solving distinct product and customer challenges
- •Led comprehensive LLM stack evaluation and selection process, implementing multi-model strategy optimized for specific use cases
- •Integrated legacy AI systems with modern LLM capabilities, creating cohesive architecture without technical debt
Cuvo
Bengaluru, India
Technical Product Manager
Jan 2024 - Sep 2024- •Shipped a Gen AI product (0-1) which reduces Operational costs by 25%
- •Released an industry-leading RAG powered, multilingual chat assistant that reduced L1 tickets by 75%
- •Partnered with Business, Engineering, UI/UX, DevOps & QA teams to ensure on-time delivery
- •Working closely with the CPO to build a pricing strategy & product vision for Cuvo
Automation Anywhere
Bengaluru, India
Solution Architect / Lead
Dec 2021 - Dec 2023- •Shipped 5 features from the VOC pipeline
- •Partnered with the product team to deliver a Gen AI powered recorder package
- •Guided multiple teams of developers at different geographical customer locations
- •Travelled to the Philippines to explore and deliver cost-saving solutions for Contact Centers
- •Built a Chrome extension for enabling Generative AI on the recorder package
Hudson's Bay Company
Bengaluru, India
Solution Architect
Sep 2019 - Dec 2021- •Worked closely with Businesses across BU's to re-engineer processes
- •Successfully shipped 25+ projects to Production
- •Led a team of 12 developers, 3 QA and 3 DevOps
- •Worked with SMEs, Security, and the IT team to build highly secure and scalable solutions
Senior RPA Developer
Oct 2018 - Sep 2019- •Set up the CoE at HBC to enhance productivity across departments using RPA
- •Built an open-source RPA Platform using Java, JWS, Oracle, and Maven
- •Expert in delivering solutions using UiPath
Senior Quality Analyst
May 2018 - Sep 2018- •Excellent exposure to the Retail domain
- •Deep understanding of IBM Sterling workflows like Order creation, Returns, and Inventory Management
Cognizant Technology Solutions
Bengaluru, India
Programmer Analyst
Apr 2014 - May 2018- •Created and executed the Test Suite using TOSCA for a leading Telecom Company in Australia
- •Created and maintained test cases using Selenium and Java for a leading US Telecom Company
- •Built 50+ automation scripts using Selenium & Java
Skills & Expertise
Product & Leadership
Product Strategy & VisionPortfolio & Roadmap ManagementPeople Management & Org DesignCross-Functional LeadershipExecutive Stakeholder ManagementGTM & Enterprise Enablement
AI & Data Platforms
Generative AI & LLMRAGMCPA2ARecommendation SystemsAI Governance & EvaluationPythonNodeClaude CodeCodexPrompt EngineeringLangchainLLM EvalFine-tuningSynthetic Data Creation
Enterprise & Technology
Enterprise SaaS PlatformsSalesforce (Agentforce)OpenAIClaudeGeminiGemmaVertexAWSAzureData PipelinesAPIs
Education
EPGD in International Business
Indian Institute of Foreign Trade (IIFT)
Oct 2021 - Mar 2023
Master of Science in Computer Science
Liverpool John Moores University
Jul 2021 - Jul 2022
PG Diploma in Software Development (Blockchain)
IIIT Bangalore
2019 - 2020
B.Tech in Electronics and Communication
Dr. A.P.J. Abdul Kalam Technical University (UPTU)
2009 - 2013
Certifications
Certified Blockchain Architect
Automation Anywhere Certified Master RPA Professional (A360)
Automation Specialist 2
Robotic Process Automation using UIPATH
Selenium with Java - Advanced