Resume
Kartikay Dhar
Director of Product, AI
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ARR Growth
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Faster Intelligence
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Cost Reduction
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Professionals Coached
From 0→1 and 1→n: I build AI products that scale—from first prototype to enterprise revenue. Deep in LLM-powered systems, agent frameworks, vector databases, and workflow automation.
12+ years shipping across the full stack: QA → Engineering → Solution Architecture → Product Leadership
Products I've Shipped
Salesforce AppExchange Apps
Agentforce with B2B intelligence & LWC integration
Champion Intelligence
Buyer tracking across job changes + hyper-personalized outreach
Fitment & Engagement Platform
Embedding-based similarity search across 35M+ companies
Career Journey
Sprouts.ai
Bengaluru, India
Director of Product, AI
Oct 2025 - Present- •Leading the partnership initiative to build Sprouts.ai on Salesforce (Agentforce, App, Datacloud), establishing strategic enterprise integration
- •Built MCP on Cloud with OAuth enabled and partnered with Anthropic and OpenAI to list Sprouts Data Intelligence on their MCP Directory, expanding developer reach
- •Developed effective RAG strategies and built multiple AI agents using Agent.ai, Automation Anywhere, Smolagent, and N8N for intelligent automation workflows
- •Managing a team of Product Managers delivering AI-first features including Signals, Intelligence at cost optimization, hyper-personalized messaging, and Purchase Prediction models
- •Drove company-wide adoption of Claude Code by implementing Claude and AWS Bedrock across engineering workflows, improving developer productivity
- •Partnered with Sales leadership to close enterprise deals by translating technical capabilities into compelling value propositions
Senior Product Manager, AI
Jan 2025 - Oct 2025- •Led AI strategy and data intelligence initiatives, building products that redefine how companies access and utilize their data
- •Shipped Sprouts Data Intelligence (flagship 0-1 product) breaking down data silos with seamless integration across Salesforce, Agentforce, and major LLM platforms
- •Built and launched MCP server enabling developers to leverage Sprouts directly within Cursor and Claude Code
- •Launched Signals powered by proprietary web analysis agent, delivering real-time intelligence at fraction of competitor costs
Product & Delivery Manager, AI
Sep 2024 - Jan 2025- •Built Sprouts.ai's AI infrastructure from ground zero, establishing scalable architecture that ships production-ready solutions
- •Designed and launched 3 specialized AI Pods, each focused on solving distinct product and customer challenges
- •Led comprehensive LLM stack evaluation and selection process, implementing multi-model strategy optimized for specific use cases
- •Integrated legacy AI systems with modern LLM capabilities, creating cohesive architecture without technical debt
Cuvo
Bengaluru, India
Technical Product Manager
Jan 2024 - Sep 2024- •Shipped a Gen AI product (0-1) which reduces Operational costs by 25% through intelligent automation
- •Released an industry-leading RAG powered, multilingual chat assistant that reduced L1 tickets by 75% and improved customer satisfaction
- •Partnered with Business, Engineering, UI/UX, DevOps & QA teams to ensure on-time delivery of critical features
- •Working closely with the CPO to build a pricing strategy & product vision for Cuvo's market expansion
Automation Anywhere
Bengaluru, India
Solution Architect / Lead
Dec 2021 - Dec 2023- •Shipped 5 features from the VOC pipeline, directly addressing customer pain points and increasing product adoption
- •Partnered with the product team to deliver a Gen AI powered recorder package, pioneering intelligent automation capabilities
- •Guided multiple teams of developers at different geographical customer locations, ensuring consistent delivery quality
- •Travelled to the Philippines to explore and deliver cost-saving solutions for Contact Centers, reducing operational expenses
- •Built a Chrome extension for enabling Generative AI on the recorder package, enhancing user productivity
Hudson's Bay Company
Bengaluru, India
Solution Architect
Sep 2019 - Dec 2021- •Worked closely with Businesses across BU's to re-engineer processes, improving operational efficiency
- •Successfully shipped 25+ projects to Production, maintaining high delivery standards and quality benchmarks
- •Led a team of 12 developers, 3 QA and 3 DevOps, fostering collaboration and technical excellence
- •Worked with SMEs, Security, and the IT team to build highly secure and scalable solutions for enterprise retail operations
Senior RPA Developer
Oct 2018 - Sep 2019- •Set up the CoE at HBC to enhance productivity across departments using RPA, driving automation adoption
- •Built an open-source RPA Platform using Java, JWS, Oracle, and Maven, creating reusable automation framework
- •Expert in delivering solutions using UiPath, achieving significant process automation milestones
Senior Quality Analyst
May 2018 - Sep 2018- •Excellent exposure to the Retail domain and enterprise e-commerce systems
- •Deep understanding of IBM Sterling workflows including Order creation, Returns, and Inventory Management processes
Cognizant Technology Solutions
Bengaluru, India
Programmer Analyst
Apr 2014 - May 2018- •Created and executed the Test Suite using TOSCA for a leading Telecom Company in Australia, ensuring quality delivery
- •Created and maintained test cases using Selenium and Java for a leading US Telecom Company, improving test coverage
- •Built 50+ automation scripts using Selenium & Java, accelerating testing cycles and reducing manual effort
Skills & Expertise
Product & Leadership
Product Strategy & VisionPortfolio & Roadmap ManagementPeople Management & Org DesignCross-Functional LeadershipExecutive Stakeholder ManagementGTM & Enterprise Enablement
AI & Data Platforms
Generative AI & LLMRAG & Vector DBsMCP & A2AAI AgentsPrompt EngineeringLangchainLLM Eval & Fine-tuningPython & NodeClaude Code & Codex
Enterprise & Technology
Enterprise SaaSSalesforce (Agentforce)OpenAI & Claude APIsGemini & Vertex AIAWS & AzureData PipelinesREST APIs
Education
EPGD in International Business
Indian Institute of Foreign Trade (IIFT)
Oct 2021 - Mar 2023
Master of Science in Computer Science
Liverpool John Moores University
Jul 2021 - Jul 2022
PG Diploma in Software Development (Blockchain)
IIIT Bangalore
2019 - 2020
B.Tech in Electronics and Communication
Dr. A.P.J. Abdul Kalam Technical University (UPTU)
2009 - 2013
Certifications
Certified Blockchain Architect
Automation Anywhere Certified Master RPA Professional (A360)
Automation Specialist 2
Robotic Process Automation using UIPATH
Selenium with Java - Advanced